MWS’ bi-monthly billing is managed by Northwest Water Systems.
Pay by Check
Mail payments directly to:
Northwest Water Service
P.O. Box 123
Port Orchard, WA 98366
Make check payable to Meadowmeer Water Service
Online
Past statements, current balance, and your meter reads are kept by Northwest Water Systems. Please note when registering a complete account number, including the -ME, is required along with a phone number that MUST be on file.
Payments are due by the 20th of the odd month.
Auto payment through NWS portal:
Credit cards are charged a 2.5% processing fee
ACH payments are free of charge
Credit cards are charged a 2.5% processing fee for one time payment.
Phone
Pay over the phone by calling Northwest Water Systems at (360) 876-0958.
Ask for Meadowmeer Water Service billing.
Shareholders with rental units can request that billing be sent c/o their tenants by contacting Northwest Water Service at 360 876 0958. However, Shareholders will be held responsible for any outstanding charges or additional fees due to non-payment.
Water rates
Shareholders with water meters are billed bi-monthly at a base rate, plus tiered water usage rates, as follows:
Cubic feet (cf) of water
1 - 1600
$92.40 base rate
1601 - 2600
$1.65 per additional 100 cf
2601 - 4000
$2.46 per additional 100 cf
4001 - 6000
$4.11 per additional 100 cf
6001+
$8.23 per additional 100 cf
Shareholders without water meters are billed bi-monthly at a ‘water service-on-demand’ rate of $65 (base rate minus water usage costs).
As of January 1st, 2027 MWS’ base rate will increase to $110.00, and the ‘water service on demand’ rate will increase to $77.00
Late Fees
up to 30 days
no late fee if bill paid in full by the due date
31 - 90 days
$10 late fee/month + account balance payment in full
91 - 150 days
$20 late fee/month + account balance payment in full
151 - 180 days
$40 late fee/month + account balance payment in full. Pending Service Suspension Notice issued followed by a Final Service Suspension Notice (with shutoff of water service) after next due date.
after 180 days
18% interest per annum from due date of first late bill to actual payment date of all outstanding invoices plus $40 late fee/month assessed along with account balance.
Late fees are assessed to cover the additional cost of handled overdue accounts, including bookkeeping time, mailing certified letters, service suspension notice costs, etc.
If you have trouble paying your bill, please contact us for a solution.
How to read your water meter
Billing dispute resolution policy
Billing discrepancies under $250 will be handled at the discretion of the Board.
Bill disputes caused by a leak in the Shareholders portion of the system (e.g., meter, water line to house, or plumbing inside/outside house) will be resolved after receipt of a letter via US mail from the Shareholder requesting resolution within two billing cycles (four months), as follows:
If water leak is fixed and/or secured as soon as practicable after notification, MWSA will reduce the bill by eliminating water charges in the top water usage rate tier. If water leak is not fixed in a timely manner, no reduction in the water bill will be given.
Water leak will be determined by analysis of the Shareholder’s past water usage, including annual peak usage.
Multiple leaks in a 24-month period will be resolved at the discretion of the Board.
